I wanted to take a moment to thank you for the excellent customer service we received. From the initial call to the follow up on our unit, your team has been responsive and polite. It is refreshing to have a company that works hard for the customer. I definitely want to put a mini split in my room and will be calling Air and Water Factor only when I am ready. Thank you again for all you do!
Overall a very positive experience with your company. No complaints. Kevin does a nice job in representing Air & Water Factor. Everything was covered by Kevin and crew!
Outstanding company in every respect! They are always on time with appointments. Value of products is exceptional. We have been using Air and Water Factor for five years and will continue to use them.
ANDRE J. was very professional , knowledgeable & explained everything in detail. Would definitely use them again.
The service was very timely and complete!
Chris has got to be the BEST representative you have. He was helpful and gave explanations that I could understand. There has to be a Chris on EVERY job!!
Always a good experience I was very impressed with Kevin. He is very professional. I also like the maintenance plans.
We appreciate your prompt response to our air conditioning needs. You were able to install a new system just on the next day. Your technicians were all friendly and professionals.
I just want to say thanks to everybody and I appreciate a company that wants to take care of their customers and send good technicians out to help them. Thanks Air Factor and Chris. Chris is just my kind of people.
Very responsive and a good experience!
I am so glad that I contacted Air and Water Factor about my leaky condenser! They helped me to avoid a major problem with my air conditioning. Thank you, Air and Water Factor!